Heather L Todd

• Studies in organizational communications and psychology in Boston, USA
• Professional experience in investor relations strategies for international venture capital companies
• Organizational development and intercultural skills for international life science and IT start-ups
• Development of change projects and staff analysis, development and coaching at SMEs and high-growth companies
• Additional training in NLP with Robert Dilts (California, USA) and in linguistic systems (Zurich, Switzerland)
• 2002 – 2007: Consultant and facilitator at SHS Business Consultants
• Since 2008: Senior Executive at Munich Leadership Group

Focus of consulting and training work

• Intercultural skills training and model development (German/American focus)
• Staff development programs for SMEs and major enterprises: surveys, analysis and implementation
• Executive coaching in communication techniques, effective management and MBO systems
• Analyzing intercultural business processes and supporting change processes; developing employee motivation programs
• Designing organizational communication models

Some Lessons Learned

• The best way to understand your own culture is to move away from it.
• To succeed in intercultural relationships, you have to do more than simply understand differences: you must also respect them.
• If you want people to follow you, you must first be willing to follow them.
• The most important management skill of all is the ability to listen – truly listen.
• The most open communication in an organization takes place in front of the coffee machine.
• Motivation is a very personal matter.

E-mail: todd@munichleadership.com